Frequently asked questions

Royal AUSNZ is an Australian made milk formula and nutrition brand. Our products are manufactured in Victoria, Australia, and cover infants, children, mothers and adults. The brand is operated by GOTOP Healthcare Pty Ltd, Sydney.

They are made in Victoria, Australia. Royal AUSNZ is 100% Australian owned and made. Pack labels carry the country of origin statement for each product.

Yes. Royal AUSNZ has won DIAA (Dairy Industry Association of Australia) gold medals in 2017, 2018, 2019, 2020, 2021, 2024, 2025 and 2026, and silver medals since 2014. That is more than 150 awards in total.

Royal AUSNZ infant formula contains no preservatives, no artificial colours and no synthetic flavours, and is GMO free.

It is a three-stage range made on A2 whole milk powder: Stage 1 Infant Formula (0–6 months), Stage 2 Follow-on Formula (6–12 months) and Stage 3 Toddler Milk Drink (1–3 years). Each comes in an 800 g can and is made in Australia. Breast milk is best for babies; consult your doctor or health worker before using infant formula.

The stages follow age. Per 100 mL of prepared feed, Stage 1 has 1.5 g protein, 59 mg calcium and 0.88 mg iron; Stage 2 has 1.5 g protein, 66 mg calcium and 0.91 mg iron; Stage 3 has 1.8 g protein, 111 mg calcium and 1.00 mg iron. The whey to casein ratio is 60:40 in Stage 1 and 55:45 in Stages 2 and 3.

Every stage contains six human milk oligosaccharides: 2'-fucosyllactose, lacto-N-neotetraose, 3'-sialyllactose, 6'-sialyllactose, difucosyllactose and lacto-N-tetraose. Together they total 133 mg per 100 mL of prepared feed, at the same level in all three stages.

Per 100 mL of prepared feed, Stage 1 contains 0.51 g milk fat globule membrane (MFGM), 1.3 mg lactoferrin, 12 µg lutein, 13.6 mg DHA and 13.8 mg ARA. It also contains the prebiotics GOS and FOS, the probiotics Bb-12 and LGG, and five nucleotides. Full nutrition tables are on each product page.

Yes. It contains milk and soy. Always check the label on the pack before use.

Three infant formulas for special medical purposes, for infants aged 0–12 months: a Whey-Based Partially Hydrolyzed formula (800 g), a Whey-Based Extensively Hydrolyzed formula (400 g) and an Amino Acid-Based formula (400 g). They share one nutritional platform and differ in how far the protein is broken down.

That is a decision for your baby's doctor. These are foods for special medical purposes: they are not suitable for general use and must be used under medical supervision. The treating clinician chooses the formula.

No. They must be used under medical supervision. The Partially Hydrolyzed formula is not suitable for infants with anaphylactic (severe) cow's milk allergy. The products are not for parenteral or enteral use. Breast milk is best for babies.

It is a milk powder in single-serve sachets, made with full cream milk powder, whey protein concentrate and colostrum powder, with added lactoferrin, GOS, sialic acid and the probiotic Bifidobacterium animalis (Bb-12). Each can holds 50 sachets of 2 g, 100 g in total, and is made in Australia.

Each 2 g sachet contains 36 mg of lactoferrin. The pack label declares 1,800 mg of lactoferrin per 100 g of powder.

Alongside 36 mg of lactoferrin, each 2 g sachet contains 60 mg of IgG (immunoglobulin G) from colostrum powder, 5 billion CFU of Bifidobacterium animalis (Bb-12), 20 mg of GOS (galacto-oligosaccharides), 1 mg of sialic acid and 0.78 g of protein.

Bb-12 is the probiotic culture named on the pack label. It is a strain of Bifidobacterium animalis, a species of bifidobacteria widely used in dairy foods such as yoghurt, fermented milks and milk powders. The label declares 250 billion CFU per 100 g, which is 5 billion CFU in each 2 g sachet.

The pack label states that it is suitable for all ages. It is a formulated milk powder, not an infant formula, and it is not a substitute for breast milk or infant formula.

Add 1 to 2 sachets to 50–60 mL of warm water, or mix with another milk drink, and shake until all the powder is dissolved. Serve immediately, or refrigerate for 1 hour for a cold drink. It can also be added to cold water or blended with fruit juice. Discard any mixture not used within 24 hours.

Yes. It contains milk and soy. The ingredients are full cream milk powder, whey protein concentrate, colostrum powder, lactoferrin, galacto-oligosaccharides (GOS), probiotics (Bifidobacterium animalis Bb-12) and sialic acid.

Store it in a cool, dry place and keep it out of reach of children. Do not use the product if the safety seal is damaged or missing.

Follow the instructions on your can exactly. For the A2 Protein Milk Infant Formula, boil drinking water and cool it until lukewarm, then add 1 level scoop of powder to each 30 mL of water, using only the scoop enclosed in the tin. Do not change the proportions except on medical advice. Incorrect preparation can make your baby very ill.

Feed it immediately. If you prepare a feed ahead of time, refrigerate it and use it within 24 hours.

Keep the tin closed in a cool, dry place and use it within 4 weeks of opening.