DELIVERY & RETURN POLICY

Last updated _01/03/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

PURCHASE CONFIRM & DELIVERY 

Once you made payment, you will receive a email confirm on your purchase in 5 minutes.

After receiving your payment, please allow at least 3-5 days to process and ship out your purchase.

RETURNS

All returns must be postmarked within ___14___ days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

_GOTOP HEALTHCARE PTY LTD/__

Attn: GOTOP Returns
level 1, 299 Elizabeth Street,
Sydney, NSW 2000,
Australia

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ___14___ days from the receipt of your item to process your return.

MAJOR FAULTS OR DEFECTS ON PRODUCT  

For MAJOR FAULTS OR DEFECT products, please contact us at the customer service number below to arrange a full refund(including shipping cost) or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: [email protected] or call at 1300 85 77 95